If this was resolved it is occurring again with a vengence. It also looks like Verizon owns the company Alter.net which is the method items from the East Cost to the West Coast get routed. Note that these issues occur at multiple verizon FiOS provided sites (tested at four different verizon FiOS supplied sites)- sample tracert's provided below.
The verizon techs were nice enough but it's basically above their pay grade, their bosses pay grade and honestly probably can't be corrected until you go a few paygrades above all of those.
What is my option - Comcast or simply get rid of the internet all together. Most people would not even consider that...but the public who pays for services to be able to do activities whether it be telecommute, have their children complete homework or catch up on news, watch some shows or play some games....have to make a decision...pay or take your money and time and do something else. Can you do it...well we don't have dish or cable - just an antenna. Do we have netflix...yes but we are considering canning that as well. Am I complaining about my netflix streaming - no...it has nothing to do with netflix but we all know that there is a push and pull between both companies.I am sure there is some credence to both sides of the arguement. Unfortunately - I am a customer and I don't care -figure it out because I do have options.
business computer>tracert asce.adobeconnect.com
Tracing route to na8cps.adobeconnect.com [216.104.214.109]
over a maximum of 30 hops:
1 3 ms 5 ms 3 ms Wireless_Broadband_Router.home [192.168.1.1]
2 10 ms 11 ms 10 ms L100.WASHDC-VFTTP-94.verizon-gni.net [96.241.211
.1]
3 14 ms 14 ms 11 ms G1-7-0-1.WASHDC-LCR-22.verizon-gni.net [100.41.1
95.82]
4 * * * Request timed out.
5 19 ms 16 ms 18 ms 0.ae2.BR1.IAD8.ALTER.NET [140.222.229.165]
6 14 ms 16 ms 15 ms ae16.edge1.washingtondc12.level3.net [4.68.62.13
3]
7 89 ms 91 ms 91 ms vl-3603-ve-227.ebr2.Washington12.Level3.net [4.6
9.158.42]
8 88 ms 91 ms 87 ms ae-57-57.ebr1.NewYork1.Level3.net [4.69.201.65]
9 90 ms 92 ms 93 ms ae-61-61.csw1.NewYork1.Level3.net [4.69.134.66]
10 92 ms 87 ms 93 ms ae-62-62.ebr2.NewYork1.Level3.net [4.69.148.33]
11 89 ms 90 ms 91 ms ae-2-2.ebr1.SanJose1.Level3.net [4.69.135.185]
12 94 ms 98 ms 98 ms ae-61-61.csw1.SanJose1.Level3.net [4.69.153.2]
13 91 ms 91 ms 92 ms ae-1-60.edge1.SanJose3.Level3.net [4.69.152.16]
14 93 ms 91 ms 92 ms ADOBE-SYSTE.edge1.SanJose3.Level3.net [4.53.208.
98]
15 92 ms 90 ms 90 ms na8cps.adobeconnect.com [216.104.214.109]
Trace complete.
Tracing route to cnn.com [157.166.226.26]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms Wireless_Broadband_Router.home [192.168.1.1]
2 8 ms 9 ms 9 ms L100.WASHDC-VFTTP-94.verizon-gni.net [96.241.2
.1]
3 12 ms 9 ms 10 ms G0-13-3-4.WASHDC-LCR-21.verizon-gni.net [130.8
109.170]
4 * * * Request timed out.
5 13 ms 15 ms 15 ms 0.ae1.BR2.IAD8.ALTER.NET [140.222.229.167]
6 12 ms 15 ms 10 ms ae17.edge1.washingtondc12.level3.net [4.68.62.
7]
7 24 ms 21 ms 20 ms vl-3504-ve-118.ebr1.Washington12.Level3.net [4
9.158.30]
8 20 ms 21 ms 20 ms ae-6-6.ebr1.Atlanta2.Level3.net [4.69.148.105]
9 24 ms 21 ms 21 ms ae-1-51.edge4.Atlanta2.Level3.net [4.69.150.13
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.
Trace complete.
Personal computer>tracert aol.com
Tracing route to aol.com [205.188.101.58]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms Wireless_Broadband_Router.home [192.168.1.1]
2 9 ms 8 ms 9 ms L100.WASHDC-VFTTP-94.verizon-gni.net [96.241.21
.1]
3 11 ms 13 ms 9 ms G1-7-0-0.WASHDC-LCR-21.verizon-gni.net [100.41.
95.76]
4 * * * Request timed out.
5 10 ms 9 ms 10 ms 0.ae1.BR2.IAD8.ALTER.NET [140.222.229.167]
6 14 ms 9 ms 10 ms pop1-ash-xe-1-2-0.atdn.net [66.185.139.225]
7 15 ms 15 ms 10 ms dar1-dtc-xe-1-1-0.atdn.net [66.185.151.158]
8 11 ms 15 ms 15 ms gear1-dtc-10GigabitEthernet1-1.net.aol.com [66.
85.150.34]
9 12 ms 15 ms 15 ms edge3-dtc-ae0.net.aol.com [149.174.32.10]
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.
Trace complete.
